Automating processes such as answering basic online queries from customers using software “robots” can drive savings and eliminate drudgery for employees. Yet bots often trigger backlash from workers ...

While many network administrators worry about the next worm, security experts are warning that a quieter but equally damaging threat is slowly gaining control of large networks of computers. Known as ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Software robots work for humans. Typically now shortened ...

Most threats in any digital environment come from bots or botnets. While some bots are useful, some mimic human behavior with evil intentions. These malicious bots hoard resources, perform account ...

Late last year, David Haynes, a security engineer at the internet infrastructure company Cloudflare, found himself gazing at a strange image. “It was pure gibberish,” he says. “A whole bunch of gray ...