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The instructions in a test program. It defines the actions and pass/fail criteria. For example, if the action is "to enter a valid account number," the expected result is that the data are accepted.

Amanda still remembers the Tuesday when everything failed. She was a QA engineer at a mid-sized fintech startup. The release had gone live just hours earlier, and within minutes, support tickets ...

Imagine typing out a series of steps in plain English that would reflect a list of actions a human QA tester would undertake to test an app, then turning that list into an automated testing script.